Released: Dec 29, 2003
Unix, Windows NT
An average of registered user ratings will not appear until there are at least 5 votes. Leave a comment below and cast your vote.
Unregistered user ratings will not appear until there are at least 10 votes.
This script queues customer inquiries and forwards each ticket via email to the operator that first claims ownership over it. A solution for service agents that do not have a permanent connection to the Internet or prefer corresponding with customers using an email program rather than a web-based help desk.