Version: 1.20
Released: Jun 06, 2004
Requirements
Unix
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1 Age Status Indicator for File and Folder
1 File Upload & Download Manager
1 Categorized Headline Publisher Lite
This resource was posted on Oct 13, 2010 and last modified on Jan 25, 2011.
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Helpdesk XP does not use "Assign/Completed" to segregate tickets. Closing of tickets is not needed. Past tickets are automatically placed at the bottom of the ticket list while newest tickets are placed on top. Also, active tickets (old tickets with subsequent replies) are again moved to the top.