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Resource Details: Website Supporter
Resource Details refreshed on Monday, May 13, 2013 at 00:10 EDT

Programs and Scripts: Perl: Customer Support
Website SupporterComments (6)
6.49 (98 votes)
 Version: 2.0 - Released: 01/02/02 - $199 - Unix, Windows NTJump to URL
 Web based customer support script that centralizes all support requests and allows you to provide fast and efficient support from any computer. Supports multiple technicians, self correcting installation, template driven pages and more.

Registered User Comments and Ratings:
 
Number of Ratings:7
Resource Rating:
Highest Rating:
Lowest Rating:
Number of Comments:6
Breakdown of Ratings by Value

User: lopezRating:March 06, 2003
 User's Avg. Rating:# of Ratings: 1 
There are security problems. It stores user's passwords in clean text (not encrypted) files.

User: CruedRating:December 16, 2002
 User's Avg. Rating:# of Ratings: 1 
I was charged twice for the script and when it didn't do what I thought it was going to do I couldn't get a refund. Watch out for this company!

User: netkommRating:January 03, 2002
 User's Avg. Rating:# of Ratings: 83 
It was the first web based customer support program and the price was great (free). Now, in terms of features, it is no more powerful while other applications have better features and are still free!

User: jtlRating:November 24, 2001
 User's Avg. Rating:# of Ratings: 1 
Excellent script! Easy setup and full of features. Highly recommended to all!

User: csueRating:November 04, 2001
 User's Avg. Rating:# of Ratings: 1 
Excellent script! Easy installation and full of features.

User: ruthmRating:October 18, 2002
 User's Avg. Rating:# of Ratings: 2 
Excellent script! Easy setup and loaded with features. Highly recommended!

User: SeanFayRating:October 17, 2001
 User's Avg. Rating:# of Ratings: 1South Carolina, USA

Unregistered User Ratings:
 
Number of Ratings:98
Resource Rating:6.49
Highest Rating:10
Lowest Rating:1
Rating = average without top/bottom 10% of votes.
Breakdown of Ratings by Value

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